Shipping policy

Shipping Policy

Thank you for choosing Favour Pieri! We are committed to delivering high-quality products to our valued customers. Here are the details of our shipping policy:

Processing Time

All Favour Pieri Raw Hair Extensions are carefully collected, prepared and quality checked prior to fulfillment.

Please allow 7–10 business days for your bundles order to be processed before shipment. Processing times do not include weekends, holidays, or shipping/transit time. Once your order has completed processing, you will receive a shipping confirmation email with tracking information. Please allow additional time for your package to arrive based on the shipping method selected at checkout.

All custom unit orders are processed within 15–21 business days. Please note that we do not ship or deliver on weekends or holidays. During high-order volumes, shipments may be delayed by a few days. Please Allow extra time for delivery.

Shipping Rates

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Shipping Confirmation & Tracking

Once your order ships, you'll receive an email with tracking details. You can track your order through the carrier’s website. Please note, Favour Pieri is not responsible for packages marked as “Delivered.”

Missing or Damaged Items

If your order arrives damaged or you believe something is missing, please contact our support team within 24 hours of receipt. We will assist you in resolving the issue.

Customer Responsibility

Please double-check your shipping address at checkout. Faye Hair is not responsible for lost or undelivered packages due to incorrect addresses.

For questions or assistance, please reach out to us at shopfayehair@gmail.com.