Refund policy

At Faye Hair, we are committed to delivering the highest quality hair products. We understand the investment you're making and want you to be satisfied with your purchase. Please review our return and exchange policy below:

Returns

All sales are final. Due to the premium nature of our raw hair, we do not offer refunds or exchanges. Each bundle is carefully sourced and packaged to meet the highest standards. Please make sure to select the correct product before placing your order.

Exchanges

If your product arrives damaged or defective, we will gladly assist with an exchange. Please contact us within 24 hours of receiving your order, and we’ll take care of the rest.

If you have any questions or need assistance, our support team is here to help.

shopfayehair@gmail.com